Privacy Policy

Last updated: November 20, 2025

Introduction

At MXBuildium, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and contact information
  • Company information and business details
  • Property and tenant information
  • Financial and payment information
  • Communications and correspondence

Automatically Collected Information

When you access our platform, we automatically collect:

  • Device information and IP address
  • Browser type and operating system
  • Usage data and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative messages and updates
  • Respond to customer support requests
  • Monitor and analyze usage patterns
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • End-to-end encryption for data transmission
  • Secure data storage with regular backups
  • Access controls and authentication
  • Regular security audits and monitoring
  • Employee training on data protection

Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request data portability
  • Withdraw consent at any time

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or serving our users. These parties are obligated to keep your information confidential.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@mxbuildium.com

Address: 123 Property Lane, San Francisco, CA 94102

Phone: (555) 123-4567

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.